Capabilities & Services

Hard and soft cover book manufacturing using sheet-fed offset and digital on-demand print technology
Offset print for long run books
Digital on-demand print for short run books
Soft cover liquid laminate books
Hard cover sewn, rounded and backed books
Full service digital prepress utilizing Mac and PC formats
Online soft proofing and online variable data order fulfillment
In-house bindery services
Mailing management
CD-ROM and DVD mastering and replication
CD-R duplication and CD business cards
Kit building, warehousing, fulfillment, and mailing operations

On-Demand Team
A team environment with a specialized workflow geared towards on-demand projects.

Offset Team
A team environment with a specialized workflow geared towards offset projects.

On-Demand Team & Offset Team Structure
Customer Service Representatives

Primary contact and source of information for jobs in progress for production, sales and customer.
Learns and understands the customer’s needs and listens for any opportunity to educated them on production services to the best of their knowledge.
Assists the customer by tracking the job, problem solving, trouble-shooting and transmitting information between customer, sales, and production to achieve the highest quality product.
Facilitate communication between customers, Sales Reps, and production personnel while work is in progress. Detail-oriented, conscientious with professional telephone technique.

On-Demand Team & Offset Team Structure
Job Planners

Review customer specifications, copies, and prepress materials to prepare work order and job tickets for manufacturing operations.
Determine most cost efficient method for printing and binding new titles according to customer bound book date request.
Communicate with customers, customer service personnel and sales representatives regarding job specifications and work-in-process

Digital Operators

Electronically assembles graphics and text to create electronic file containing all components for proofing and printing
Act as a resource for the customer, sales, and customer service representatives regarding any and all file related questions.

Quality Control